Who we are
HeartyHouseplants is founded and ran by Mathawee Namnuch,based in Bristol, United Kingdom. Our website address is: https://heartyhouseplants.com.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We may keep contact form submissions for a certain period of time in order to provide customer service to customs, we do not use any of the information submitted through them for marketing purposes. If you have submitted anything through a contact form that you would like to removed, please contact us and we will remove that submission along with your data.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
When HeartyHouseplants processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Privacy policies of other websites
How to contact us
Email us at: firstname.lastname@example.org
Or fill in the form on the contact us page.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that HeartyHouseplants has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Information Commissioner’s Office